Staff Console

The order sheet shows everything agreed in the chat

Messages the customer sent while the AI was paused The AI answers them now, in order Don't answer them – I already handled them

Customer's next short reply ("yes", "2") after the hand-back Staff review, unless it clearly answers the AI (safest) Apply it to the AI's open question – I asked the customer to answer it

Handover note for the AI Required if you replied from WhatsApp for Windows and saved no order. Shown to the AI as background only.

Order linesPrices come from the price sheet. Leave a line out to keep it as it is in the saved order.

Lines already in the saved order but not listed above Keep them Remove them – my list is the complete order

Delivery location (lat, lng or Google Maps link with coordinates)

Delivery address

Customer UAE mobile

Customer name (only if the preview says it is missing)

Payment method

The customer explicitly confirmed these lines, the total and the delivery details Only a confirmed, complete order can get an invoice – and only when you hand the chat back (Resume).

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